Privacy and Security Policy
Our Terms and Conditions, Privacy and Security Policy are only available in English. If our Terms and Conditions, Privacy and Security Policy are translated into another language the English version will prevail.

(Our Privacy and Security Policy were last updated in May 2018)

Welcome to Metal and Steel (, online marketplace for metal and steel trading. Our Privacy and Security Policy are intended to help keep Metal and Steel a safe place to trade.

Our Privacy and Security Policy which describes how we deal with and protect your personal information and by accepting this Privacy and Security Policy, you are also acknowledging and accepting these policies.


We are committed to protecting your personal information. We have created this Privacy and Security Policy to let you know what information we collect when you use our Services at our Website, why we collect this information and how we use the collected information.

We reserve the right to amend this Privacy and Security Policy from time to time. Amendments will be effective immediately upon publishing of the amended Privacy and Security Policy on this Website. You are responsible for ensuring you are familiar with the latest Privacy and Security Policy.


We collect personal and business information about you and your business through your use of the Services on the Website, including: your personal information, your business information, the geographic area where you use your computer and mobile devices, your IP Address, pages you have viewed as a member and, when applicable, timestamp related to your consent and confirmation of consent and information relating to your use of the Website and the content you access.

As part of our company operations and in support of our Services to you, we gather certain types of information about our Members. Such information is often limited to contact details and some basic information about your business, but may include other information necessary to provide a particular Service you have requested. We do not store your credit card details on our Website.

Your personal and business information is collected for record and other purposes, and will be in our sole possession without a right of further distribution, neither for personal nor commercial purposes. Your contact details will not be used by anyone other than us and through our Services provided on this Website. By providing your information to us, you explicitly give your consent to us to process your personal and business information.

We require you to provide your e-mail address for communication purposes only and it will not be disclosed to any third party under any circumstances. Your e-mail address allows us to maintain a business relationship with you, and thus may be used when communication is required for the purposes of updates and/or maintenance.

We will send you emails from time to time about your transactions and other activities on the Website, as well as promotional and marketing materials relating to our Products and/or Services.

You can request to remove your personal or business information from our database, by contacting us here. We will verify with you before removing your information.


We may disclose your personal or business information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process imposed on us, any of our Websites or the Services or in circumstances where we are under a similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of Members of the Services or the public. If, at our sole determination, you are found to have cheated or attempted to defraud us, or any other Member of the Services in any way, we reserve the right to share this information (together with your identity) with appropriate agencies.


We currently use, and may use in the future different type of email communication.

You may 'Unsubscribe' from receiving any communication from us either by choosing to unsubscribe from here or in an email you receive from us.


Cookies are small text files that are stored on your computer or device when you visit certain online pages that record your preferences. We use cookies to track use of our Websites. We also may use cookies to monitor traffic to our Websites, improve the Services and to make them easier and/or more relevant for your use.

Many cookies are designed to give you optimal usage of the web. For example, we use cookies to enable you to improve your user experience when using our Website, e.g. a cookie which recognises if your browser supports specific technology features. This helps, for example, in enabling web pages to be loaded more quickly when you request the download of a large file.

In addition to cookies which send information to us, we also use cookies which collect information and send it to third parties. An example of this is Google Analytics. Please check the relevant third party website for more information about their use of cookies. Where this Website allows such cookies to be set or you access other websites from this Website using the links provided, the operators of these websites will use cookies in accordance with their own cookies policy, which may differ from ours.

As with third party cookies, you are able to block third party cookies through your browser settings.

Some of our cookies may collect and store your personal information, such as your name or email address. We are committed to respecting and protecting your privacy and will ensure that all personal information collected by us is kept and treated in accordance with our privacy policy. A link to this policy is available within the footer of this portal or alternatively at our Website.


Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie.


We understand the importance of information security and the technologies needed to secure information. We store all personal information we receive directly from you in a password-protected database residing within our secure network behind active state-of-the-art firewall software. We take steps to ensure our subsidiaries, agents, affiliates and suppliers also employ adequate levels of security.


By your continued use of the Services following the publishing of this Privacy and Security Policy, you agree to this Privacy and Security Policy.

This Privacy and Security Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms published on the Website.

Copyright ©2019 Metal and Steel Limited